I can easily remote into your PC/Laptop for remote support.

In order for me to remote in please do the following:

1. Click on Remote Support.

2. This will go to a website where you will need to enter a 9 digit code that I will provide.

3. Click on the area where to enter the 9 digit code.

4. Type in the the 9 digit code provided

5. Click on   Download

6. Once downloaded you want to open/run the file. When opened it will ask to give permission. Select Yes

7. I can then remote into your PC/Laptop


Example of screenshot: